Monday, November 23, 2009
Passengers worse than dogs
Motor passengers were today treated worse than dogs, it's unclear why sanitation, and security was withheld for 4 hours when trapped on the M10 on Sunday afternoon.
Anyway, I think you get the idea, caught in a tailback that took an our to get out of, and 3 hours totally stationary with no information, no loos, and hence missing the plane at Heathrow by about 40 minutes.
I started out at 12:30, leaving 2 hours, with an hour and a bit to spare, to get there at around 4pm. M25 expeditions (it really is an expedition using this bit of gravel-way) have proved they can have 2 hour delays, and since I use it about 10 times a year, I get caught in a delay at least twice a year. I vipped myself (no that's not an english word) this time though, the customer experience was totally crap, I was treated worse than a bloddy dog. I am unsure of why people put up with this crap, probably because many other civil services are just as dismal.
Anyway I have started out to write to the Highways agency to find out why incident scenes are so dangerous. I'm not suggesting portable toilets get dropped off, just that people with problems get some kind of help. Hey I feel sorry for anyone ho got killed on the motorway, don't get me wrong. I also know that the boy-racers who cause the problems also get out of these accidents unscathed most of the time.
I know many people who turn even a 1 hour stint on the M25 into a "great trek", because it is concievable to get stuck for 5 hours. This has to stop.